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Helpful Information |
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| Privacy Statement |
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privacy statement
FACTS |
WHAT DOES FIDELITY BANK
DO WITH YOUR PERSONAL INFORMATION? |
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Why? |
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and transaction history
- account balances and payment history
- credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice. |
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How? |
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Fidelity Bank chooses to share; and whether you can limit this sharing. |
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Reasons we can share your personal information |
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Does Fidelity Bank share? |
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Can you limit this sharing? |
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For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
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Yes |
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No |
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For our marketing purposes—
to offer our products and services to you |
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Yes |
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No |
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For joint marketing with other financial companies |
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No |
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We don't share |
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For our affiliates’ everyday business purposes—
information about your transactions and experiences |
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No |
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We don't share |
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For our affiliates’ everyday business purposes—
information about your creditworthiness |
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No |
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We don't share |
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For nonaffiliates to market to you |
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No |
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We don't share |
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Questions? |
Call 515-221-0022
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Who we are |
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Who is providing this notice? |
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Fidelity Bank 177 S Jordan Creek Pkwy West Des Moines, IA 50266 |
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What we do |
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How does Fidelity Bank protect my personal information? |
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To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
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How does Fidelity Bank collect my personal information? |
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We collect your personal information, for example, when you
- Open an account or deposit money
- pay your bills or apply for a loan
- use your credit or debit card
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Why can't I limit all sharing? |
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Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes - information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. |
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Definitions |
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Affiliates |
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Companies related by common ownership or control. They can be financial and nonfi nancial companies.
- Fidelity Bank has no affiliates.
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Nonaffiliates |
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Companies not related by common ownership or control. They can be financial and nonfi nancial companies.
- Fidelity Bank does not share with nonaffiliates so they can market to you.
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Joint Marketing |
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A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Fidelity Bank doesn't jointly market.
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Visitors to Our Website
Visitors to the Fidelity Bank Website remain anonymous. We do not collect unique identifying information about you individually unless you voluntarily and knowingly provide us that information, and we don't send you a "cookie." We do collect general information about your visit, such as when you accessed our site, which pages you accessed, and what Internet provider you used when you accessed our site. You may elect to provide us with more specific information, such as when you give us feedback or send us an email. If you provide us this information, it is used internally and in furtherance of the purpose for which it was provided, and even then your email address is kept no longer than 60 days. We would never sell information we collect or that is provided to us regarding visitors to the Fidelity Bank Website to any third parties, and we would never spam someone who previously visited our Website.
If you would like to know what information we have collected regarding your visit to our Website, contact us. After reviewing the information, if you believe any of the information is in error, contact us, explain the alleged discrepancy, and if the information is incorrect, we will update it promptly. In addition, if you believe any information we have collected about you has been used for an improper purpose, contact us, and explain your concerns in as much detail as possible so we may take any appropriate action.
Links
Fidelity Bank has a number of links to other sites. These are offered as a courtesy and a convenience. Fidelity Bank assumes no responsibility for the content, safety, security, or privacy of any such site or any transactions with respect thereto. If you have questions or concerns about any other site's policy regarding these matters, you should contact that site or its sponsor.
Amendments & Changes
Fidelity Bank reserves the right to amend or change this policy at anytime and without notice. For the most current version of this policy, call our customer service department at
515-597-2500 or E-mail us.
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